Vehicle rental, cleaned van, Basic Protection Package, Basic Flex Option, Basic Payment Option, full fuel tank, AdBlue, fresh water filled, grey water and toilet empty. Pickup 14:00, return 12:00 at the selected vanXcapes station.

Minimum rental is 4 nights. Pickup 14:00, return 12:00 at the same vanXcapes station.

Currently no. Exception: VW California 6.1 Ocean on request (Tenerife & Fuerteventura). One-way fee on request.

Three protection packages available: BASIC, SWEET, RELAX. They differ in deductible (€3,000 / €1,500 / €250) and deposit (€1,500 / €1,000 / €500). RELAX includes theft without deductible and interior/tyre/roof/awning coverage.

100 km per rental day included. 500 km or 1,000 km packages bookable in advance. Extra km €0.25/km after return.

Yes, pets are allowed free of charge. A mandatory Interior Intensive Cleaning (€100) must be booked. The van must still be returned broom-clean and completely free of pet hair.

An emergency hotline is available. Handling depends on the selected protection package.

No international travel. Canary Island hopping is allowed. Pickup and return station must remain the same (exception VW California 6.1 Ocean on request).

Yes, late pickup is generally possible. The cost is usually half a rental day and must be requested and confirmed in advance. A late check-out may also be possible and follows the same pricing logic.

No. All vanXcapes campervans can be driven with a standard Class B driving licence. The vehicles have a permitted total weight below 3.5 tons, which means they can be driven like a normal passenger car in most countries. Drivers must be at least 21 years old and hold a valid driving licence.